Terms of service

HAND in HAND online shop Terms of Use (hereinafter referred to as "Terms") are we'll be (hereinafter referred to as "our company"). ) Provides the EC service on the website operated under the name of " HAND in HAND " (hereinafter referred to as " HAND in HAND "). ( https://h-in-h.shop/) (hereinafter referred to as "this service") defines the terms of use. Please use this service after confirming this agreement.

Article 1 (Scope of application of this agreement)

This agreement stipulates the terms of use of this service, and applies to all relationships between the customer and our company that occur regarding the use of this service.

Article 2 (Use of this service)

1. The customer shall use this service in accordance with this agreement and other agreements established by the Company.

2. Minors cannot use this service without the prior consent of a qualified legal representative.

Article 3 (Contents of this service)

The contents of this service are as set forth in each of the following items.

-Purchase products in accordance with this agreement and the usage described on this site

・ In addition, use the services we provide to our customers through this site

Article 4 (Membership registration)

1. Customers can use all of this service by agreeing to this agreement and registering as a member according to the prescribed procedure.

2. Membership registration shall be approved when the Company sends a registration completion notification email after applying for membership registration from the customer.

3. The Company may not approve the application for membership registration if the customer falls under any of the following items. In addition, the Company shall not be obliged to disclose the reason for the disapproval.

・ If there is false or inaccurate information in the application for membership registration

・ Suspension of use due to violation of the terms of service provided by the Company in the past (including, but not limited to, this agreement and other terms of service operated separately by the Company). If you are receiving

-If you are a minor, a guardian of an adult, a guardian or an assistant, and have not obtained the consent of a legal representative, guardian, guardian or assistant

・ When it is found that the act specified in Article 16 (Prohibited matter) has been performed in the past

・ If it violates or may violate Article 18 (representations and warranties and commitments)

・ In addition, if the Company determines that membership registration is not appropriate based on a reasonable reason

4. Regardless of the provisions of Article 1 of this article, after agreeing to this agreement, follow the prescribed method and sell in this service without registering as a member. There is also a method of purchasing products (hereinafter referred to as "guest purchase"), but in that case, some functions of this service may not be available.

Article 5 (Change of registration details)

If there is a change in the registered contents, the member shall immediately change the registered contents by the method prescribed by the Company.

Article 6 (Account information management)

1. The customer properly manages and stores the e-mail address and password (hereinafter referred to as "account information") entered by himself / herself when registering as a member of this service and purchasing guests. I will take responsibility.

2. The account information shall not be used by a third party, and shall not be lent, transferred, pledged, sold, changed in name, disclosed, etc.

3. If the account information is leaked to a third party, if it is found that the account information has been used illegally, or if there is a risk of these, the customer immediately informs us. We will contact you and will follow our instructions, if any.

Article 7 (Purchase of goods)

1. If the customer wishes to purchase the product through this service, he / she shall apply for the purchase of the product according to the method separately determined by the Company.

2. For the sales contract of the product in this service, click the button to order after confirming the information such as the delivery address and order details entered and registered by the customer when purchasing the product. It shall be established when you click and then receive an email from us confirming your order.

3. Notwithstanding the provisions of the preceding paragraph, if the customer has any fraudulent or inappropriate acts, violations of this agreement, or suspected acts regarding the use of this service, the Company shall You may cancel, cancel, claim damages, or take other measures that we deem appropriate for the sales contract.

Article 8 (shipping of goods)

The delivery address of products by this service is limited to domestic addresses (some areas cannot be shipped). The delivery method and the number of days required for delivery vary depending on the product and the area where you live, so please refer to the explanation on the page for selecting the delivery method for details on shipping.

Article 9 (Return / Exchange of goods)

1. If the product is defective, it will be returned or exchanged only if you contact the specified email address or phone number within 7 days from the date of arrival of the product. I accept.

2. We accept returns and exchanges for customer convenience only if they are unused and if you contact us by the prescribed method within 7 days after the item arrives.

3. The shipping fee for returns and exchanges specified in the previous two paragraphs shall be borne by the customer in the case of returns or exchanges due to customer's convenience, and regarding returns or exchanges of defective products, etc. Will be borne by us.

4. The product can be exchanged only when the same product is in stock, and if the same product is not in stock, the product will be returned and the product price will be charged. Refunds shall be made.

Article 10 (Cancellation and change of order)

1. Cancellation or change of the order made by the customer shall be permitted only before the start of the shipping procedure, and the order cannot be canceled or changed after the start of the shipping procedure.

2. If a defect is found before shipping and a replacement cannot be prepared, we may cancel your order at our convenience.

3. If the delivery cannot be completed due to unknown address, long absence, etc., even though we visited the customer's designated place, we may cancel the purchase at our discretion. Even if we cannot provide the product for this reason, we will not take any responsibility.

Article 11 (Payment method)

1. The payment method for the product price shall be payment by credit card in the name of the customer or payment method separately approved by the Company.

2. In the case of payment by credit card, the customer shall comply with the conditions separately contracted with the credit card company by the customer, and credit with the customer in connection with the use of the credit card. In the event of any dispute between credit card companies, the dispute shall be resolved at your own risk.

Article 12 (transfer of ownership, etc.)

The ownership and risk of loss of the goods shall be transferred to the customer when the Company delivers the goods to the delivery company.

Article 13 (Handling of personal information and privacy policy)

The Company has a privacy policy ( https://h-in-h.shop/pages/) separately set by the Company regarding the personal information of customers acquired by the Company in connection with the use of this service. Privacy policy). Before using this service, the customer shall confirm the privacy policy regarding this service and agree to the contents before using this service.

The Company shall be able to use and disclose the information, data, etc. provided by the customer to the Company as statistical information in a non-personally identifiable form at the discretion of the Company, and the customer disagrees with this. Will not be stated.

Article 14 (Stop / Interrupt / Change / End of this service)

1. In any of the following cases, the Company may suspend or suspend the provision of all or part of this service without notifying the customer in advance. I will be able to do it.

-When performing regular or urgent inspection, repair or maintenance work of the computer system related to this service

-When this service cannot be provided due to a failure of a computer, communication line, etc., erroneous operation, excessive concentration of access, unauthorized access, hacking, etc.

・ When this service cannot be provided due to force majeure such as earthquakes, lightning strikes, fires, wind and flood damage, power outages, other natural disasters, wars, riots, mayhem, and infectious diseases

・ If you do not receive appropriate service from the telephone company, shipping company or provider with which we have a contract

・ If there is a reason that our company cannot handle technically

・ When we determine that it is unavoidable to stop or stop the system

2. At our discretion, we may change or terminate all or part of this service without notifying the customer in advance.

Article 15 (Disclaimer)

1. We do not guarantee the accuracy, completeness or usefulness of the information posted on this site related to price display, product description, and other service contents.

2. Unless otherwise specified, the warranty of the product purchased by this service shall be in accordance with the contents of the attached product warranty, and the points other than the contents described in the product warranty shall be met by the Company. In addition, we do not guarantee the quality, material, function, performance, compatibility with other products, fitness for purpose, or any other guarantee for products that are not guaranteed by the seller. Hmm. However, this does not apply if it is intentional or grossly negligent.

3. We guarantee the contents of linked websites such as URL installed in this service, your use and the results. We do not take any responsibility (including but not limited to legality, effectiveness, accuracy, certainty, safety, up-to-dateness and completeness).

4. Article 14 Article 1 Item and any of the same Article 2 , this service The Company shall not be liable for any suspension, cancellation, change or termination of.

5. In accordance with Article 5 , the Company shall be responsible for any damages caused to the customer due to or in connection with the failure to properly change the contents of the registration information. We do not take any responsibility.

6. Insufficient management of account information, mistakes in use, unauthorized use by a third party, and other damages caused to the customer due to or in connection with violations of the matters stipulated in Article 6. , Our company does not take any responsibility.

7. The Company shall be responsible for any damages caused to or related to the Service due to reasons attributable to the Company, including cases where the disclaimer stipulated in this agreement does not apply. Unless the Company has intentional or gross negligence, we shall be liable for damages in the normal and direct range that actually occurred to the customer, up to the amount equivalent to the product price.

Article 16 (Prohibited matters)

When using this service, the customer shall not perform any of the following acts or acts that the Company deems to be applicable.

・ Acts that violate this agreement and other agreements established by the Company

・ Acts that violate laws and regulations, criminal acts, and acts related to illegal acts

・ Acts that are offensive to public order and morals

・ Acts that infringe on the intellectual property rights, portrait rights, design rights, trademark rights, patent rights, privacy, honor and other rights or interests of the Company or a third party

・ Acts that cause disadvantage, damage or discomfort to our company or a third party

・ Acts that defames the Company, users of this service, or other third parties, or damages their honor or credibility

-Contents provided through this service can be used beyond the scope of private use (including duplication, transfer, modification, distribution, transmission, disclosure, etc.) without the prior written consent of the Company. Not limited to this.) Act

・ Acts that interfere with the operation of this service

・ Unauthorized access to our network or system, or transmission of harmful computer viruses, etc.

・ Other analysis activities such as reverse engineering for software and other systems provided by our company

・ Acts that place an excessive load on the network or system of this service

・ Acts of using this service for commercial purposes without the prior written consent of our company (including, but not limited to, advertising, promotion, solicitation, and sales on this service)

・ Acts of collecting and storing account information and personal information of other users in this service

・ Act of impersonating a third party other than yourself

・ Acts of using this service using the account information of other users of this service

・ The act of the same customer registering multiple members without the prior written consent of the Company

・ Actions that may assist, solicit, force, or encourage actions that fall under any of the preceding items

・ Other actions that the Company deems inappropriate

Article 17 (suspension of use, etc.)

1. If the customer falls under any of the following reasons, the use of this service will be suspended or restricted without prior notice or notification. You can take measures such as deleting all or part of the account information and deleting the membership registration. In addition, the Company shall not be obliged to disclose the reason for such measures.

・ If you violate laws and regulations, this agreement and other agreements established by our company

・ When it is found that there is a false fact in the contents of member registration or account information

・ When it is found that the registered e-mail address has been lost

-If the account information is found to be used illegally or if we determine that there is a risk of it

・ If you perform an act that causes unreasonable inconvenience to other customers or other third parties

・ When we determine that the frequency of cancellations and returns of orders is high without a justifiable reason in this service

・ Article 4 Article 3 When applicable to each item

・ When applicable to each item of Article 16

・ In addition, if we determine that it is not appropriate to continue using this service or registering as a member

2. If any of the reasons in the preceding paragraph applies, the customer will naturally lose the benefit of the deadline for all the debts owed to the Company and immediately contact the Company. All debts must be paid.

Article 18 (Representations and Warranties)

1. Customer (If the customer is a corporation, himself or his representative, officers, manager, employees, or persons who are substantially involved in management, parent company, subsidiary ) Represents and warrants that the following items do not apply and that they do not apply in the future.

・ People who have not passed 5 years since they are no longer members of gangsters, gangsters, gangsters, quasi-members of gangsters, companies related to gangsters, general assembly shops, etc. Etc., and others equivalent to these (hereinafter referred to as "gang members, etc.")

・ Having a relationship that is recognized as unfairly using gangsters, etc., such as for the purpose of gaining the wrongful profits of oneself or a third party or for the purpose of damaging a third party

・ Having a relationship that is recognized as being involved in providing funds, etc., or providing benefits to gangsters, etc.

・ Having a relationship that should be socially criticized with gangsters, etc.

2. The customer promises not to perform any of the following acts by himself or by a third party

・ Violent demands

・ Unreasonable demands beyond legal responsibility

・ Acts of threatening behavior or using violence regarding transactions

・ Acts of disseminating rumors, damaging our credibility by using counterfeiting or using power, and obstructing our business

・ Other acts equivalent to the previous items

Article 19 (Intellectual Property Rights)

1. All intellectual property rights and all other rights (hereinafter referred to as "intellectual property rights, etc.") such as all contents provided in this service are the Company or the relevant. It belongs to a third party who has the right to the content. The customer shall not copy, reprint, modify, translate, edit, transmit, etc. or otherwise infringe the rights of the right holder with respect to all the contents of this service without the prior permission of the right holder. will do.

2. The license of this service based on this agreement means the license of the intellectual property rights of our company or a third party who has the right of the content etc. regarding this service. Not.

Article 20 (Customer Responsibility)

1. The customer is solely responsible for the use of this service and must not damage the Company, other customers or third parties.

2. If the customer violates this agreement and other agreements established by the Company, or causes damage to other customers or third parties in connection with the use of this service. The customer shall be liable for any damages. In addition, if the Company suffers damage due to such an act, the customer shall compensate the Company for the damage (including reasonable costs and attorney's fees required for dispute resolution). ..

Article 21 (Notification and contact)

1. The Company shall contact or notify the customer regarding this service by a method that the Company deems appropriate, such as posting on this service. In addition, if we contact or notify the email address or other contact information included in the account information, we will consider that you have received the contact or notification at the time of sending or sending the contact.

2. When the customer notifies, contacts or inquires to the Company in connection with this service, it shall be done by the method prescribed by the Company.

Article 22 (assignment of contractual status, etc.)

1. The customer transfers or transfers the contractual status based on this agreement or the rights or obligations based on this agreement to a third party without the prior written consent of the Company. , Collateral setting, and other dispositions are not possible.

2. When the Company transfers the business related to this service to a third party (including business transfer, company split and all other cases where the business is transferred to a third party) , The contractual status based on this agreement, the rights and obligations based on this agreement, the registered contents of the customer and other information may be transferred to the transferee of the transfer, etc. in connection with the transfer, etc. It is assumed that you have agreed in advance in this section regarding such matters.

Article 23 (separability)

Even if any provision of this agreement or a part thereof is determined to be invalid by the Consumer Contract Law or other laws and regulations, the remaining provisions of this agreement and some provisions determined to be invalid The rest shall continue to be complete and effective.

Article 24 (Governing Law and Court of Jurisdiction)

1. The governing law of this agreement shall be Japanese law and shall be construed in accordance with Japanese law.

2. The Tokyo District Court shall be the exclusive agreement jurisdictional court of the first instance for all disputes arising out of or related to this agreement.

Supplementary provision

2022 Year 3 Month 1 Day Established

Revised June 1, 2022

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